WS
Weziwe S
1 reviews | Active since Jun 2019
05 Apr 2025, 10:59
Reinstated policy
My husband reinstated a policy with old mutual we do not have the updated policy schedule email or the policy number sent to us the amount debited was not agreed upon I'm added seperate from the actually family policy wrong debit order date and agreed upon I need urgent assistance with this
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Old Mutual's replyOfficial
05 Apr 2025, 11:27Good day Weziwe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Apr 2025, 11:27
Official
Good day Weziwe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management