1 reviews | Active since Mar 2010
Reimbur*****t of unpaid debit order charges
I currently have 2 max investments policies and one greenlight life cover.<br> <br> In October of 2015 I changed jobs and started working for a company that pays my salary on the 29th of every month, this meant that I needed to update all my existing debit orders to a new date of the 30th of every month.<br> I went to the Secure Service portal for Old mutual [URL Removed]<br> to update my debit order dates for the mentioned policies above<br> on the month of January 2016 on the 26th day, there was an attempt to debit my account, I don't understand why this happened after I requested the date to be changed, after I made the change on the Secure Service Portal<br> I need these service charges to be reimbursed on my account as this reflects negatively on my credit report and Ive incurred unfair/unnecessary charges.<br> <br> the total charges amount to R276.00
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Belinda Hunt
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Belinda Hunt
