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Thikho M
1 reviews | Active since Jun 2018
30 Jun 2022, 08:38
Refusing to refund me for my hard earned cash
You don't respect customers been a customer gor ye Are and I decided to cancel one of my policy on the app last month but I was not canceled,now I canceled it again am being told I will not get my refund because there is no reference number
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
30 Jun 2022, 09:11Dear Thiko
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply30 Jun 2022, 09:11
Official
Dear Thiko
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
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Thikho M's updateReviewer Update
30 Jun 2022, 09:12I am waiting
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Thikho M's update30 Jun 2022, 09:12
Reviewer Update
I am waiting
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Thikho M's updateReviewer Update
01 Jul 2022, 17:35Yo take clients for granted I regret even doing policies with you
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Thikho M's update01 Jul 2022, 17:35
Reviewer Update
Yo take clients for granted I regret even doing policies with you