REFUSES TO REFUND ME BACK

IT HAS NOW BEEN ALMOST OVER A MONTH NOW THAT I HAVE NOT RECEIVED ANY RESPONSE BACK FROM OLD MUTUAL ,BESIDES RIDICULOUS EMAILS BEING FORWARDED FROM ONE DEPARTMENT TO THE NEXT , I WOULD LIKE MY DEATH BENEFIT POLICY CANCELLED AND SURRENDED BECAUSE IM BEING TOLD THAT I WILL NOT BE GETTING ANY REFUND BACK , ALL I ASKED FROM OLD MUTUAL WAS TO REMOVE A \CERTAIN BERENICE BROWN"OFF MY POLICY WHICH IM PAYING FOR AND THAT IS BEING DEDUCTED OFF MY ACCOUNT MONTHLY AND NOW IM BEING TOLD I WILL NOT GET MY MONEY BACK FROM ALL THE PREMUIMS THAT I HAVE BEEN PAYING FROM THE TIME THIS POLICY WAS LEGALLY SIGNED UP FOR UNTIL NOW.<br> DISGUSTED WITH THE SERVICE WHICH I HAVE BEEN GETTING AND I WILL BE REPORTING THIS MATTER TO THE CONSUMERS ACT "