TT
Teboho T
1 reviews | Active since Mar 2018
24 Jun 2021, 15:28
Refusal to him Policy Schedule
My Mother went to Old Mutual Birchacres Mall to request a policy schedule of her cover but then she's been given run arounds and she has been there for more than 6 times and she's being told they cannot print one with ID numbers for her to get it and she's been begging them for week
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
24 Jun 2021, 15:31Dear Teboho T
We are sorry to hear about the service experienced by your mother. We will contact you to get your mother's details. We will investigate
and resolve with her directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced by your mother. We will contact you to get your mother's details. We will investigate
and resolve with her directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply24 Jun 2021, 15:31
Official
Dear Teboho T
We are sorry to hear about the service experienced by your mother. We will contact you to get your mother's details. We will investigate
and resolve with her directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced by your mother. We will contact you to get your mother's details. We will investigate
and resolve with her directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
TT
Teboho T's updateReviewer Update
25 Jun 2021, 17:18Thank you very much Old Mutual for the quick response and providing my mom with everything she needed. Your service was indeed very helpful pleasant.
Thank you
Thank you
TT
Teboho T's update25 Jun 2021, 17:18
Reviewer Update
Thank you very much Old Mutual for the quick response and providing my mom with everything she needed. Your service was indeed very helpful pleasant.
Thank you
Thank you