VD
Victoria D
1 reviews | Active since May 2025
05 May 2025, 12:28
Refund with Old Mutual
I took a life cover in 2020 with Old Mutual, then in 2024 I lost my job. I had to phone and cancel my policy but I was not refunded my premiums.
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Old Mutual's replyOfficial
05 May 2025, 13:27Good day Victoria,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply05 May 2025, 13:27
Official
Good day Victoria,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,