NM
Nomaswazi M
1 reviews | Active since Jan 2018
25 Oct 2023, 04:07
REFUND ME
I have tried contacting Old Mutual and emailed them to get back to me since their lines don't go through. I tool out a policy 2 months ago and unfortunately the person I took it out for passed away. I've been trying to get ahold of your offices for a full 2 months! I need that cancelation done and my money refunded ASAP
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Old Mutual's replyOfficial
25 Oct 2023, 05:34Good day
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply25 Oct 2023, 05:34
Official
Good day
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management