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Basetsana M

1 reviews | Active since Nov 2020

18 Jan 2023, 14:39

Refund

I am extremely annoyed irritated about the incompetence of your service. Money was deposited into your FNB account public receiptant now your consults tell me they can't allocate my money due to not having an account number

One of your consultants Mr Hasani in Randfontein branch sent you an email regarding a payment of R700 that was made into the old mutual loans department by mistake which was suppose to be allocated to Bula Tsela shares. The payment has not been allocated nor refunded back to my account .

There has been no response nor feedback from you as yet. This is really *********** of you!! I need that money refunded cause clearly you can't allocate it to Bula Tsela Share as requested !! Since I waited on your call back even now . I have attached my banking details and proof of the payment that was made into the old mutual finance account

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Replies (1)
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Basetsana M's update18 Jan 2023, 14:43
Reviewer Update
I need this matter resolved and my refund done asap been taken pillar ti post its annoying me I want my refund!!!