Refund

I went to old mutual to cancel all my policies on the 30th March, they only cancel investment only. Two days after they deduct, I went back and cunsultant said I was lying I never wanted to cancel. I also requested for my refund on my investment policy. The refund process took 7-14 days

I went back on the 7th April, they said they will cancel the other two policies and refund me only on my investment policy.

I went back on the 14th, April, I was told that policies are still active only investment was canceled and they will do a follow up on refund.

I went back on the 21nd April and I was told that, my other two policies are canceled and they are doing the refund with their manager.

I went back today 24th April, I was told that manager is not in, they will talk to Monday, or I can come in.

This is the bad service I'm getting at old mutual.

I'm still waiting for my refund on my investment policies until to date