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MARTHA M
1 reviews | Active since May 2021
27 Dec 2023, 19:57
Refund
I paid my policy into the company's account of which I used the wrong account. I made a claim 2 weeks back for a refund. Submitted proof of payment and bank statement 2 weeks back in Garankuwa branch in Pretoria but I have still not received any refund or any communication on why the delay on my refund.
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Old Mutual's replyOfficial
27 Dec 2023, 20:23Dear Martha
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
Old Mutual's reply27 Dec 2023, 20:23
Official
Dear Martha
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management