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Matsi M
1 reviews | Active since Aug 2020
01 Sept 2026, 05:09
Refund delays
I have been waiting for Old Mutual to refund my money but they are giving me the runaround. Very disappointed in their customer service, I regret signing up with them
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Old Mutual's replyOfficial
01 Sept 2026, 07:28Good day Matsi M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply01 Sept 2026, 07:28
Official
Good day Matsi M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management