NM
NONHLANHLA M
1 reviews | Active since Mar 2024
15 Sept 2025, 11:30
REFUND
I'm very annoyed with Old mutual, I can please get my refund i sent my banking detail to the relevant email,I want my refund today. I will never ever take out a policy with Old mutual ever again, Ref number is CEA*** to make matters worse when you call them you have to wait on the line for like 20 minutes before they help you. USELESS PEOPLE
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
15 Sept 2025, 11:41Good day NONHLANHLA M,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply15 Sept 2025, 11:41
Official
Good day NONHLANHLA M,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
NM
NONHLANHLA M's updateReviewer Update
15 Sept 2025, 12:00My direct contact number is ***
NM
NONHLANHLA M's update15 Sept 2025, 12:00
Reviewer Update
My direct contact number is ***
Old Mutual's replyOfficial
15 Sept 2025, 12:08We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply15 Sept 2025, 12:08
Official
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Best regards,