GT
Griffin T
1 reviews | Active since Dec 2025
09 Mar 2026, 09:28
REFUND
Good day, please assist. my policys were cancelled, and refund was done for my premiums, however you took premiums again this month.. please refund
ID *** g DUTOIT
Helpful (0)
Replies (5)0
Replies (5)
Old Mutual's replyOfficial
09 Mar 2026, 10:17Good day Griffin, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Mar 2026, 10:17
Official
Good day Griffin, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
GT
Griffin T's updateReviewer Update
10 Mar 2026, 08:23Good day
Im still to get any feedback
Im still to get any feedback
GT
Griffin T's update10 Mar 2026, 08:23
Reviewer Update
Good day
Im still to get any feedback
Im still to get any feedback
Old Mutual's replyOfficial
10 Mar 2026, 09:01Good Day Griffin,
We note your comments, please be advised that this matter is being attended to and feedback has been provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback has been provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply10 Mar 2026, 09:01
Official
Good Day Griffin,
We note your comments, please be advised that this matter is being attended to and feedback has been provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback has been provided via email.
Regards
Old Mutual Complaints Management
GT
Griffin T's updateReviewer Update
10 Mar 2026, 11:01Good day
I have not received any email?
I have not received any email?
GT
Griffin T's update10 Mar 2026, 11:01
Reviewer Update
Good day
I have not received any email?
I have not received any email?
Old Mutual's replyOfficial
10 Mar 2026, 11:58Good day, Griffin T.
We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management
We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management
Old Mutual's reply10 Mar 2026, 11:58
Official
Good day, Griffin T.
We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management
We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management