MT
Mamokone T
1 reviews | Active since May 2021
06 Sept 2025, 21:08
Refund
Im Mamokone Violet Tseladimitloa. I realised that Old Mutual has been taking R500 premium from my salary is the annuity policy since September last year 2024.i went to their office to complain about it that i didn’t take that policy since i have the other annuity that deducts 250 from my salary they said they will investigate.To date they haven’t refund me.and they continue deducting .i went to education HR to cancel it but still they continue deducting.please help me to recover my money.
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Old Mutual's replyOfficial
07 Sept 2025, 09:26Good day Mamokone, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 Sept 2025, 09:26
Official
Good day Mamokone, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management