NN
Nomsa N
1 reviews | Active since Mar 2020
04 Apr 2026, 13:29
Refund
I logged a complaint about a *****ulent policy, my premiums were refunded but yet again my money was still deducted and not refunded as promised. Please refund me and stop deducting effective immediately.
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Old Mutual's replyOfficial
05 Apr 2026, 00:47Good day Nomsa N,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
Old Mutual's reply05 Apr 2026, 00:47
Official
Good day Nomsa N,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management