TM
Tsholofelo M
1 reviews | Active since Sept 2024
09 Oct 2024, 11:43
Refund
I'm VERY VERY VERY DISAPPOINTED 😞. This is the second month this company is deducting triple the amount of policies. I have to fight for a refund every month. I have cancelled all my policies with Old Mutual. I WANT MY MONEY. I CAN'T BE CALLING EVERY MONTH FOR MY MONEY. I DIDN'T GIVE OLD MUTUAL AUTHORIZATION TO DEDUCT THIS MONEY. EVEN THE CONSULTANT AT THE BRANCH IS NOT HELPFUL
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Replies (3)TM
Tsholofelo M's updateReviewer Update
09 Oct 2024, 14:23This is the second month and it's really an inconvenience
TM
Tsholofelo M's update09 Oct 2024, 14:23
Reviewer Update
This is the second month and it's really an inconvenience
TM
Tsholofelo M's updateReviewer Update
09 Oct 2024, 18:19You said you'd get back to me on Monday I don't know what to believe anymore. This is draining me I have another query which I was told I would never get assistance. In all honesty I don't know because Old mutual is just failing me with everything
TM
Tsholofelo M's update09 Oct 2024, 18:19
Reviewer Update
You said you'd get back to me on Monday I don't know what to believe anymore. This is draining me I have another query which I was told I would never get assistance. In all honesty I don't know because Old mutual is just failing me with everything
TM
Tsholofelo M's updateReviewer Update
10 Oct 2024, 15:19Hi Coleen no response from you now as you said that you'll respond in the morning. I'm still waiting for your response. I now have to call the call center like a mad woman. Been sending you e mails you not responding
TM
Tsholofelo M's update10 Oct 2024, 15:19
Reviewer Update
Hi Coleen no response from you now as you said that you'll respond in the morning. I'm still waiting for your response. I now have to call the call center like a mad woman. Been sending you e mails you not responding