Redefining hopeless?

Item: Old Mutual
Rating: 1
Author: kevin O

<p>I have for months now been trying to review my greenlight policy with Old Mutual. No response from emails, no sense from helpline or website, they just keep taking the money. Out of options, very bad service</p>

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

07 Jul 2016, 14:51

Thank you for making us aware of the matter. We will investigate and contact you with feedback. Kind regards Colleen Aanhuizen

Best regards,

Old Mutual's reply07 Jul 2016, 14:51

Official

Thank you for making us aware of the matter. We will investigate and contact you with feedback. Kind regards Colleen Aanhuizen

Best regards,

Old Mutual's replyOfficial

25 Jul 2016, 13:09

Dear Kevin

I refer to our telephone conversation this afternoon. I am really sorry that you had to resort to the Hellopeter website to have this matter resolved.

I am glad to hear that this matter was resolve to your satisfaction. If you have any questions do not hesitate to contact me.

Kind regards

Coleen Aanhuizen

Complaints Management

Best regards,

Old Mutual's reply25 Jul 2016, 13:09

Official

Dear Kevin

I refer to our telephone conversation this afternoon. I am really sorry that you had to resort to the Hellopeter website to have this matter resolved.

I am glad to hear that this matter was resolve to your satisfaction. If you have any questions do not hesitate to contact me.

Kind regards

Coleen Aanhuizen

Complaints Management

Best regards,