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vincent P

1 reviews | Active since Jan 2014

02 Nov 2021, 10:03

Received an Awesome Services From Mohammed

I had a few debit order that was processed yesterday. I didn't sign up for any services with the company. I called my the customer care line ***) & I was assisted by Mohammed. An individual that is very polite, professional, focused and friendly.

Mohammed and I were on the phone over 15 minutes, while he was busy cancelled the service he kept calm and held a friendly chat with me rather than putting onto some background music. Every information he required from he made confirmed before processing it & I am truly grateful for his help.

0
Replies (1)
Old Mutual
Old Mutual's reply02 Nov 2021, 10:05
Official
Dear Vincent P

Thank you for your the review.

This is certainly great to hear. We will definitely share this with Mohammed and his management team.

Thank you for taking the time to write this review.

Regards
Old Mutual Complaints Management