BB
Beverley B
1 reviews | Active since Oct 2015
07 Oct 2015, 05:34
Really bad customer service
In July 2014 my husband was contacted to advise that there are \unclaimed benefits"due to him. He sent back all the documents in Sep 2014. I checked with the agents in October 2014 and was told the claim was submitted to Old Mutual. Then the fun started. I have had over 20 contacts with Old Mutual since then. Firstly I was told that the FSB had put a hold on all payouts"
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Old Mutual's replyOfficial
07 Oct 2015, 06:41Hello bflower,
I am sorry about the service you have experienced. We will investigate and contact you directly to resolve.
Kind regards
Chris Cloete
Complaints Management
I am sorry about the service you have experienced. We will investigate and contact you directly to resolve.
Kind regards
Chris Cloete
Complaints Management
Old Mutual's reply07 Oct 2015, 06:41
Official
Hello bflower,
I am sorry about the service you have experienced. We will investigate and contact you directly to resolve.
Kind regards
Chris Cloete
Complaints Management
I am sorry about the service you have experienced. We will investigate and contact you directly to resolve.
Kind regards
Chris Cloete
Complaints Management