SH
Sebastiaan H

1 reviews | Active since Feb 2014

03 Jul 2015, 10:29

RA Tax Certificate Not Issued In Time

Old Mutual sent me my tax certificate in May. I had a look at the details and determined that the total premiums paid amount is too low. I brought this to their attention and they acknowledged the error and informed me that they will correct the tax certificate and send me the correct one. Tax season has now started and I still don't have the correct tax certificate. All the other financial service providers that I have products with have sent me correct tax certificates before the start of the tax season.

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Replies (1)
Old Mutual
Old Mutual's reply03 Jul 2015, 10:39
Official
Hello sheunis,

Thank you for bringing this to our attention. We are investigating this matter and will be in contact with you.

Regards

Belinda Hunt
Complaints Management