R0

Item: Old Mutual
Rating: 1
Author: Lonwabo G

I have submitted my claim in question on 21 May 2024 with all the required documents and up to now the claim has not been paid.

I am so much disappointed from the way my claim has been handled and the treatment I am receiving from Old Mutual in this regard as I had to cough money out of my own pocket for the funeral meanwhile I have a policy in place.

Helpful (0)

Replies (4)

Old Mutual's replyOfficial

05 Jun 2024, 22:51

Good day Lonwabo

We received your review and apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.

Regards

Bilqees Carelse
Old Mutual Complaints Management

Best regards,

Old Mutual's reply05 Jun 2024, 22:51

Official

Best regards,

Lonwabo G's updateReviewer Update

05 Jun 2024, 22:56

Please do because I'm worried I'm paying over R3000 on my investments and funeral covers.
I'm so disappointed

Lonwabo G's update05 Jun 2024, 22:56

Reviewer Update

Please do because I'm worried I'm paying over R3000 on my investments and funeral covers.
I'm so disappointed

Lonwabo G's updateReviewer Update

07 Jun 2024, 13:09

Good day

I'm failing to get post moterm and fire department report.

Lonwabo G's update07 Jun 2024, 13:09

Reviewer Update

Good day

I'm failing to get post moterm and fire department report.

Old Mutual's replyOfficial

09 Jul 2024, 08:51

Dear Lonwabo

Thank you for your time.

Regards
Old Mutual Complaints Management

Best regards,

Old Mutual's reply09 Jul 2024, 08:51

Official

Dear Lonwabo

Thank you for your time.

Regards
Old Mutual Complaints Management

Best regards,

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