1 reviews | Active since Mar 2012
Quite unsatisfied
Due to lack of affordability, I have fallen behind on my premiums and as a result, I was told my case was handed over to Legal and I had to contact OMF to try and resolve the situation.<br> <br> I used the Whatsapp service and after I had to wait 2 weeks for a response, I received a message at 06:30 which notified me that an agent would be in contact with me regarding my account. After discussing with Latasha that I was currently hospitalised, she calculated that the money left after all my expenses were deducted had to be used to pay the loan. I was then also informed that I could only be offered a Section 58 which I was told I had to sign within 24 hours. I informed her that I was still in hospital and would be unable to go to my nearest branch and she said she would make a note of this.<br> <br> My problem is that I am not able to afford the amount she said I must pay and also I clearly said my salary varies monthly. I was told rudely I had no choice and that I must sign the documents.<br> <br> I am up to my eye***** in co-payments and yet I am being strong armed into paying. Can you not perhaps show sympathy and try to work out a reasonable payment without forcing me into singing things I do not know?
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Belinda Hunt
Best regards,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Belinda Hunt
Best regards,
