QUICK TO SIGN YOU UP, SLOW TO FIX THEIR ERRORS

Old Mutual are quick to sign you up for policies, either in the comfort of your home or office. I signed up for additional life policy (the beneficiary was captured incorrectly), funeral policy (my mum passed away in the same month) as well as retirement annuity. I am still waiting for the funeral policy for my mum to be cancelled, unfortunately cannot be done in the comfort of your office or home, you need to visit a branch, three debit orders later, the consultant has failed to keep his promise to visit and rectify my beneficiary and cancel the funeral policy...does he still get a commision for his poor service? Will Old Mutual pay out my life insurance to the incorrect beneficiary...1 milion rand and let my kids suffer?