****py debit order service

Really tired now every month they send me a letter that I missed my premium yet there is nothing wrong with my bank, and I have to call them so they try again and it does debit order then, I am starting to suspect that they want to lapse my policy on purpose now, and if thats the case, please back pay me all the money I have been paying because I never canceled anything instead you are making your problems mine every month same story