SS
Samukelisiwe S
1 reviews | Active since Jun 2011
31 Mar 2021, 12:12
Punishment for wanting my own money
I am extremely disappointed at the service I am receiving from Old Mutual. My husband last week Wednesday went to the branch to release funds from his investment they told him 5 days waiting period. It’s more than a week now and no funds reflect. We urgently need those funds by end of today.
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
31 Mar 2021, 12:20Dear Samukelisiwe
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply31 Mar 2021, 12:20
Official
Dear Samukelisiwe
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's replyOfficial
31 Mar 2021, 15:29 Dear Samukelisiwe
I have responded via email requesting additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
I have responded via email requesting additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply31 Mar 2021, 15:29
Official
Dear Samukelisiwe
I have responded via email requesting additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
I have responded via email requesting additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management