BV
Busisiwe V

1 reviews | Active since Dec 2018

08 Dec 2020, 10:14

Providing the absolute bare minimum, very mediocre

Providing the bare minimum they can barely meet their own SLAs it takes them weeks to even acknowledge an email their consultants are very rude and impatient and you are placed on hold for more than 30mi... I honestly would trust them with a cent of my money. Very unprofessional!

0
Replies (1)
Old Mutual
Old Mutual's reply08 Dec 2020, 12:40
Official
Dear Busisiwe

We are sorry to hear about the service experience. 

We will investigate and contact you directly to assist.

Regards
Old Mutual Complaints Management 

Best regards,