1 reviews | Active since May 2018
Provident fund withdrawl complaint
Good Day
I had requested for a provident fund withdrwl in March , but the process to too long its now May and still dont have my money. I would like my funds ASAP as i need it urgently for emergency purposes.
Will you please process it atleast by next week , I have been up and down trying to start the process 2 months ago but you guys only started to day. which is not fair because you you have taken 3 months to process a transaction that was supposed to be processed in 20 business days .
I need my funds atleast latest next week.
Hi Jeromy
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Hi Jeromy
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Hi Jeromy
I refer to my email and trust that this matter was resolved to your satisfaction.
Regards
Carol Olckers
Complaints Management
Hi Jeromy
I refer to my email and trust that this matter was resolved to your satisfaction.
Regards
Carol Olckers
Complaints Management