KS
Kgari S
1 reviews | Active since Jul 2022
19 Jul 2022, 17:42
Provident fund unresolved query
It has been 4 months without an income, I app**** for my provident fund yet there hasn't been any assistance. I keep getting told different stories. First they said it was taken to Sars and I'd be able to get it the following week, upon making a follow up I am then told that it has not been sent to Sars. This has been the stories that I get. If it's not sent to Sars then the legal department is working on it . I am on the verge of loosing my house and I can't take care of my children's school fees
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Replies (2)
Old Mutual's replyOfficial
19 Jul 2022, 17:48Dear Kgari
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply19 Jul 2022, 17:48
Official
Dear Kgari
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
KS
Kgari S's updateReviewer Update
19 Jul 2022, 18:01I really hope to hear from you soon, as this is stressing me very hard.
KS
Kgari S's update19 Jul 2022, 18:01
Reviewer Update
I really hope to hear from you soon, as this is stressing me very hard.