VS
Vuyokazi S
1 reviews | Active since Jan 2016
30 Sept 2025, 12:00
Provident fund money
The way we're treated on these insurance companies. It's been 2 months waiting. Old Mutual we are waiting for my husband pension. Sanlam cannot proceed or process the fund without your tax directive. We're tired, and what is worse, we need to pay the car and our property before the bank repossessed them.
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Old Mutual's replyOfficial
30 Sept 2025, 12:20Good day Vuyokazi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply30 Sept 2025, 12:20
Official
Good day Vuyokazi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management