IK
Innocent K
1 reviews | Active since Sept 2020
25 Apr 2025, 08:21
Provident Fund ****
I submitted a claim to withdraw my pension fund from February, I call them almost daily but they still refuse to pay my money. I went to Kathu Village Mall to enquire at a branch, I was given a clown with seemingly a lot of expertise in faking her beauty, yet an empty head and nothing about her job she knew, she even denied to let me call the super fund from the branch! I even wonder if I will get the rest of the money which remains for retirement if I they have ****med me with the one I'm supposed to access. These are ****mers, don't associate anything with them!
Helpful (0)
Replies (1)0
Replies (1)Old Mutual's replyOfficial
25 Apr 2025, 08:32Hi Innocent
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Apr 2025, 08:32
Official
Hi Innocent
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
