BM
BRAIN M
1 reviews | Active since Apr 2021
09 Jun 2026, 19:01
Provident fund
I am very disappointed with old mutual. It's been 3 months since they don't want to pay my provident fund they keep telling me to hold on after several minutes they hung up i have been going to their offices and i was told there is nothing they can do i should call Superfund whereas my provident fund was deducted every month. Very poor services you don't even deserve that 1 start at all.
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Old Mutual's replyOfficial
09 Jun 2026, 19:10Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Jun 2026, 19:10
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management