SM
Sophy M
1 reviews | Active since Sept 2014
05 Dec 2024, 10:47
Proof of payment required
I have just accessed my pension fund from Old Mutual, i have been requesting them to send me proof of payment since last week Monday but to date they have not send me anything, their call center said 3 working day but it's been more than a week now!!
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Old Mutual's replyOfficial
05 Dec 2024, 11:09Good day Sophy,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Dec 2024, 11:09
Official
Good day Sophy,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management