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Noma N

1 reviews | Active since Jan 2012

18 Jul 2018, 05:16

Promises broken Why

Why does one have to complain first before getting any service from you guys? One gets tired of dealing with companies that have become complacent. How can I trust you to pay out any of my policies to my family when I'm gone if you can't service me properly when I'm alive?

0
Replies (1)
Old Mutual
Old Mutual's reply18 Jul 2018, 08:48
Official

Dear Noma

Thank you for bring the matter to our attention.

I apologise for the poor service experience and will contact you to resolve the matter.

Kind regards

Vuyani

Complaints Management

Best regards,