********* processing of debit order

Good day all

With Out predjuice

With great disappointment I am writing this email

Not only have old mutual been in the light for various allegations on national television from short payments of claims to not paying claims.

I have attached all the communication with my financial advisor and today with a enormous back and forth with me initiating communication, she ignored me.

After numerous request again I sent a message asking her nomazulu has the cancelation been done. NOTE Cancelation...and her responds in screen shot below.

To my surprise another debit goes off again and the responds I got from her is attached.

Now not only has the debit now been declared as *****ulent it also deemed as ********* behavior from ur staff.

I want this resolved today, I will also be taking this to Hello Peter together with the news papers under consumer watch to alert people

hope u find the above in order

Senobia