Processing of Claims

<p>My fiance has a green light policy with old mutual, which cost almost R 1000 pm. The policy protects against unemployment or loss of income etc. My fiance has been working but not receiving het salary from the company and has thus put in for a claim as the company has now gone into liquedation. We as hardworking paying people pay our instalments etc every month on time without delay via Dt orders etc. So a company as large as Old Mutual receive their monies on time. We have now submitted a claim in the middle of Febuary ansd until today we are still being told that it is with assesors I must wait 5 working days. The previous enquire I made was the same please wait 5 days. We as customers payments make it possible for these staff at companies to live and get a salary etc. We have not received a salary for 8 months and I get told to wait it is pending. Really ??? This service and time frame to handle claims is absolutely pathetic. I hope someone in a decision making position sees this and will react because the people at the switchboards just tell you simply there is no one alse to talk to what would you like me to tell you?</p>