Prize for the worst service in South Africa easily goes to OLD MUTUAL

I put in a request to have my pension fund transferred to my new employer's pensions fund on the 12th of March 2019. It has been multiple phone calls and emails over the past two months. With some of the worst service, I have ever experienced. Call centre agents forgetting to process my claims first of all. Then processing it while I am on the phone then next time then entering my tax number incorrectly, where I had to phone SARS to rectify it. Then the third time they entered my ID number incorrectly. Then they forgot to process it again. Then they tried to transfer it to a provident fund after the initial request was for the transfer to be to a pension fund. So I received a tax directive to be deducted from my pension which would not have happened if it was paid correctly. My pension fund has thus far still not been transferred and I have lost two months' interest already. Every time I phone no one can tell me what is happening. And then they only come back to me a week later.