LvdM
Lizette van der Merwe
1 reviews | Active since Aug 2019
14 Aug 2019, 12:13
Prescribed Account
Prescribed Account, they don't want to remove my account from ITC profile as my account is prescribed.
Helpful (0)
Replies (5)0
Replies (5)
Old Mutual's replyOfficial
14 Aug 2019, 12:20Dear Mrs van der Merwe
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply14 Aug 2019, 12:20
Official
Dear Mrs van der Merwe
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
LvdM
Lizette van der Merwe's updateReviewer Update
14 Aug 2019, 12:38thank you, my id no:***, prescribed already on the 01 August 2019, now you guys dont want to clear my name at Expieran but all other itc places has removed it and im loosing out on a house deal
LvdM
Lizette van der Merwe's update14 Aug 2019, 12:38
Reviewer Update
thank you, my id no:***, prescribed already on the 01 August 2019, now you guys dont want to clear my name at Expieran but all other itc places has removed it and im loosing out on a house deal
Old Mutual's replyOfficial
16 Aug 2019, 08:58Hi Lizette
We have investigated this matter and have found that you have previously lodged disputes, in respect of prescription allegations, via XDS and the Credit Bureaux. The feedback provided then was that the loan debt has not prescribed because of a default judgment that was granted in August 2016. As the default judgment is still in place, the debt has still not prescribed. In addition to this, there has also been payments received within the last 3 years, which further interrupts prescription.
Based on the above, we confirm that you are still liable for your loan debt and encourage you to make contact with our collections department on *** for assistance with an arrangement
We hope that the above is in order and enclose an updated loan statement and copy of granted default judgment for your ease of reference.
Regards
Brent Sellidon
Old Mutual Complaints Management
We have investigated this matter and have found that you have previously lodged disputes, in respect of prescription allegations, via XDS and the Credit Bureaux. The feedback provided then was that the loan debt has not prescribed because of a default judgment that was granted in August 2016. As the default judgment is still in place, the debt has still not prescribed. In addition to this, there has also been payments received within the last 3 years, which further interrupts prescription.
Based on the above, we confirm that you are still liable for your loan debt and encourage you to make contact with our collections department on *** for assistance with an arrangement
We hope that the above is in order and enclose an updated loan statement and copy of granted default judgment for your ease of reference.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply16 Aug 2019, 08:58
Official
Hi Lizette
We have investigated this matter and have found that you have previously lodged disputes, in respect of prescription allegations, via XDS and the Credit Bureaux. The feedback provided then was that the loan debt has not prescribed because of a default judgment that was granted in August 2016. As the default judgment is still in place, the debt has still not prescribed. In addition to this, there has also been payments received within the last 3 years, which further interrupts prescription.
Based on the above, we confirm that you are still liable for your loan debt and encourage you to make contact with our collections department on *** for assistance with an arrangement
We hope that the above is in order and enclose an updated loan statement and copy of granted default judgment for your ease of reference.
Regards
Brent Sellidon
Old Mutual Complaints Management
We have investigated this matter and have found that you have previously lodged disputes, in respect of prescription allegations, via XDS and the Credit Bureaux. The feedback provided then was that the loan debt has not prescribed because of a default judgment that was granted in August 2016. As the default judgment is still in place, the debt has still not prescribed. In addition to this, there has also been payments received within the last 3 years, which further interrupts prescription.
Based on the above, we confirm that you are still liable for your loan debt and encourage you to make contact with our collections department on *** for assistance with an arrangement
We hope that the above is in order and enclose an updated loan statement and copy of granted default judgment for your ease of reference.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
LvdM
Lizette van der Merwe's updateReviewer Update
16 Aug 2019, 19:56This Account has been prescribed on the 01 August 2019 and besides there has not been any payments done on this account since 2016. please let me know how you came to this conclusion
LvdM
Lizette van der Merwe's update16 Aug 2019, 19:56
Reviewer Update
This Account has been prescribed on the 01 August 2019 and besides there has not been any payments done on this account since 2016. please let me know how you came to this conclusion
LvdM
Lizette van der Merwe's updateReviewer Update
19 Aug 2019, 12:03I have logged a call with the Ombudsman and will await their response. this account is prescribed!! the 01 August 2019 Already
LvdM
Lizette van der Merwe's update19 Aug 2019, 12:03
Reviewer Update
I have logged a call with the Ombudsman and will await their response. this account is prescribed!! the 01 August 2019 Already