GM
Godfrey M
1 reviews | Active since Oct 2020
15 Nov 2025, 10:19
Prems refund
Canceled my policies and was supposed to be refunded,it has been two months now and have not received my money back. It just shows that if I had continued with the company I would have problems when I claimed. Old mutual Urgently attend to this matter,the money you took I worked hard for and will not stop complaining until I get my money back.
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Old Mutual's replyOfficial
15 Nov 2025, 11:17Good day Godfrey,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply15 Nov 2025, 11:17
Official
Good day Godfrey,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,