PK
Phumelele K
1 reviews | Active since Jun 2024
14 Apr 2026, 09:36
Premium refund
My reference is CEB***-5 and policy is ***. A funeral policy was opened without my permission and subsequently cancelled it. I received a confirmation sms on the 5th of February 2026. And then promised a repayment within 30 business days. But I'm now sent from pillar to post whenever I call this number ***. Please assist
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Old Mutual's replyOfficial
14 Apr 2026, 09:48Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Apr 2026, 09:48
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management