Premium not deducted

I have a Greenlight Life Cover, i had a telephonic conversation in June 2022 with your consultant and i updated that i want to be debited on the 7th of every month and she said that she has changed it and because the debit order bounced she confirmed that i would be double debited. On 2022-07-01 i was debited but it bounced because there were no funds hence i had changed to the 7th of every month, then another debit went through on 2022-07-07 and it was successful but problem is it was only a one months debit order. Now the problem i have is with my August 2022 debit order that was not debited. I have been waiting since 2022-08-05 for the debit order since the 7th fell on the weekend but still nothing and luckily for this month i had money on my account from 2022-08-01 so it cant be that it bounced cause of insuficient funds. Please can this be corrected as i do not want stories when i die and my kids need to claim.

When i sent them the above email, they sent me a form for cover revival of risk benefits/reinstatement of greenlight savings benefits, how when they are the ones who did not deduct for this month?