MT
Muneiwa T
1 reviews | Active since Sept 2020
18 Dec 2025, 16:10
Premium not deducted.
Old Mutual did not collect my premiums and this query is not being resolved. I don’t want to come here when I have to claim. They sent me an sms that my policies are active without premium deduction. Can someone assist with tangible transactions.
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Old Mutual's replyOfficial
18 Dec 2025, 17:02Good day Muneiwa T,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply18 Dec 2025, 17:02
Official
Good day Muneiwa T,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management