Premium increase

Very dissatisfied with the service I received, I had made a call in oder to receive clarity on my 2 policies. I spoke to Kamva who had asked me some security questions I answered 3/4, one question was the email address that I had used when I took out policies. I don't remember it, I know it's procedure but at this moment I am unable to visit the branch due to ill health.

My query is simple I checked those policies on App and I see that premiums are increasing every year but cover amount is not increasing. I. Wanted to review the policy and maybe make some adjustment.

Kindly assist