AH
Almanda H
1 reviews | Active since Apr 2013
05 Feb 2026, 11:59
Premium increase
Please help me understand this. Every year our policy premium increases by 10% which is understandable, but this year our premium has increased by almost 28% (R710.00). How is this possible. Will this be the case every year? I am not getting the necessary answers to my questions at all
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Old Mutual's replyOfficial
05 Feb 2026, 12:34Good day Almanda, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Feb 2026, 12:34
Official
Good day Almanda, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management