Premium holiday

Item: Old Mutual
Rating: 1
Author: Aznique L

I am utterly disappointed in Old mutual, I activated a premium holiday in April 2021 already but they still deduct money every month, I've called them countless times and every time they say it's activated but by the end of the month they deduct the money

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

25 Aug 2021, 08:41

Dear Anzique L

We are sorry to hear about your service experienced. We will investigate and contact you directly regarding this matter.

Regards
Thabiet Mintin
Old Mutual Complaints Management

Old Mutual's reply25 Aug 2021, 08:41

Official

Dear Anzique L

We are sorry to hear about your service experienced. We will investigate and contact you directly regarding this matter.

Regards
Thabiet Mintin
Old Mutual Complaints Management

Aznique L's updateReviewer Update

01 Sept 2021, 09:15

Good day Thabiet Mintin

It has been several days already.
I would just like to find out where do I go from here? Because this service you guys give is really pathetic how long does it honestly take to sort out something like this

Aznique L's update01 Sept 2021, 09:15

Reviewer Update