prejudice

i have lots of policies with old mutual. oldmutual takes a lot a lot of money from me.they know where i work.i app**** for a loan at their branch as their customer.they said they do not offer loans to workers who work for black owned companies.I work for LARGE MART PTY LTD.but when they sold me policies they did not say they do not offer policies to workers who work for black owned companies.what do we call this?<br> <br> cell ***<br> <br>