CA
Charmaine A
1 reviews | Active since Nov 2011
14 Mar 2023, 09:18
POPI disregard - tells everyone your private business
I have a loan with this company. I have NEVER skipped a payment, yet they have the habit of calling my company that I work at, speaking to random people,NOT ASKING FOR HR, asking for payment date of salaries, referencing my name as the employee in question. POPI ACT - Are you allowed to tell everyone where I work that I have an account with you? This is truly disgusting and the fact that you are embarrassing me at my workplace says a lot for your integrity as a company.
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
14 Mar 2023, 09:24Dear Charmaine
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply14 Mar 2023, 09:24
Official
Dear Charmaine
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
