Poorest Service

I have app**** for a personal loan from Old Mutual,not once,not twice but for times.I did the pre-approval got approved for the R20 000 i asked for.I than get the call from the consultant,we do the online application,i give permission to do a credit check,i get approved for the R20 000.Im than requested to send all required documents,which i sent,do keep in mind that my credit score gets affected with each enquiry done under my name,ive been waiting for more than 2 days for feedback,NOTHING,i contact them myself to get feedback just go find out that they cannot assist me any further becoz My salary get transferred into my savings account....The person i spoke to than advices me to send both my main account aswell as my savings account bankstatements to proof that my salary indeed gets transferred into that account.Another consultant calls me,we do the application AGAIN,..ANOTHER ENQUIRY being done under my nane at credit bureau,my credit obviously getting affected negatively again,We do the whole application AGAIN,i get approved again,asked to send documents again,asked to send both my bank statements again along with other required documents,still no feedback received.I do a followup myself nd finally getting declined again becoz of the same reason.

This is by far the worst service i have received,yet they advertise daily asking for business,we approach them for business and get this kind of treatment.All thanks to Old mutual my credit score has been dropped all for *******,being transferred from one consultant to another all for *******,now i cant approach another financial institution all becoz of Old Mutual's unprofessionalism.This is not the first time this happens and i surely wont recommend Old Mutual to anybody in need,they only make matters worse instead of being of any help!!!