POOR TELEPHONE MANNERS
Customer service very bad, wile talking on phone my call was just drop and i wanted to get 3 policies from them. Calling again to talk to supervisor took me another 10 minutes of my time and money. If this is how they do business i am not interested in dealing with Old Mutual. The Audacity they have to tell me they have a high volume of calls. I did tell them i am going to give them 1 start rating and was said i can do what makes me happy.
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Replies (1)Old Mutual's replyOfficial
04 Oct 2022, 12:55Dear Quentin
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply04 Oct 2022, 12:55
Official
Dear Quentin
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
