ZB
ZACHARIAS B

1 reviews | Active since Feb 2016

02 Aug 2018, 07:29

POOR SERVICE/NO SERVICE FROM OLD MUTUAL

Have been trying to contact customer service for days. There seems to be no end to their answering machine recording, Left a contact number as suggested by MACHINE but two days later no response.

Maybe it is an indication to avoid this company for any form of bussiness

0
Replies (4)
Old Mutual
Old Mutual's reply02 Aug 2018, 11:22
Official

Thank you for lodging this matter. We will investigate the poor service you received and come back to you with feedback.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Old Mutual
Old Mutual's reply02 Aug 2018, 11:22
Official

Thank you for lodging this matter. We will investigate the poor service you received and come back to you with feedback.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Old Mutual
Old Mutual's reply02 Aug 2018, 15:01
Official

I've rep**** to your email, as soon as you send me the invoice I will attend to your request.

Kind regards

KareemahSulayman

Old Mutual Complaints Management

Old Mutual
Old Mutual's reply02 Aug 2018, 16:32
Official

I confirm that the payment was made earlier today and will reflect in your bank account within the next two days.

Thank you for giving us the opportunity to remedy the situation.

Kind regards

Kareemah Sulayman

Old Mutual Complaints Management