MW
Malory W
1 reviews | Active since Sept 2018
12 Oct 2018, 11:03
Poor Service!No Communication
I had lodged a query with the general enquiries department on Monday the 8th of October. I was then told that I would receive feedback within 4 days. I have yet to receive feedback. I have tried calling the number provided numerous times, my calls have not been answered!
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
12 Oct 2018, 12:54Thank you for taking my call. I'm really sorry about the long waiting time but am happy that I can assist you in finalising the disinvestment. I'll email you right away and attend to your request as soon as we receive your reply.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Best regards,
Old Mutual's reply12 Oct 2018, 12:54
Official
Thank you for taking my call. I'm really sorry about the long waiting time but am happy that I can assist you in finalising the disinvestment. I'll email you right away and attend to your request as soon as we receive your reply.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Best regards,
MW
Malory W's updateReviewer Update
12 Oct 2018, 12:56Hi
Id appreciate your assistance in getting it processed speedily.
Regards
MW
Malory W's update12 Oct 2018, 12:56
Reviewer Update
Hi
Id appreciate your assistance in getting it processed speedily.
Regards
MW
Malory W's updateReviewer Update
12 Oct 2018, 13:23I have yet to receive your email.
MW
Malory W's update12 Oct 2018, 13:23
Reviewer Update
I have yet to receive your email.
MW
Malory W's updateReviewer Update
12 Oct 2018, 13:45Its been an hour since you promised to send the email. I have yet to receive this email.
MW
Malory W's update12 Oct 2018, 13:45
Reviewer Update
Its been an hour since you promised to send the email. I have yet to receive this email.